CV

IBM CV 2026

Source: Paszti, Gergely CV updated 29-Jun-2026 EN-GB.pdf

Gergely Pászti

gergely.paszti@gmail.com
LinkedIn ↗

Experiences, highlights

IT & Management

  • Researching new solutions, tendering, scoring
  • Implementation Management
  • Web- and content-management
  • System administration, coaching, acquisition and installation
  • 70-410 level administration, 70-698 1st & 2nd level IT support

Costumer service, relations

  • National- and International business and customer relations
  • Helpdesk - via phone and remote desktop
  • Desk-Side Support

Teaching, instructing

  • English, Information & Communication Technology

Languages, spoken and written

Hungarian
Native language
English
Advanced level — TELC C1

Miscellaneous

  • “B” category driving licence,
  • OKJ and ECDL second level “computer driving licenses”,
  • 70-410, 70-411 Windows Server 2012 R2 courses,
  • 70-698 Windows 10 – Microsoft Certified Professional certificate,
  • AutoCad basics (R5), GIMP,
  • ERP systems, CMS

Presently @

Apr 2026 – PresentIBM Hungary International Shared Service Center Kft. · Service Coordinator & IT Service Management

With a strong understanding of the systems, processes, and stakeholders we work with across IBM, this represents a natural long-term career path. It allows me to leverage both my broad technical knowledge and my understanding of IBM-specific environments to support service transitions, operational excellence, and continuous improvement.

History

Jan 2024 – Mar 2026IBM Hungary International Shared Service Center Kft. · Cross Systems Services Specialist

Management, Technical Solutions

Jan 2022 – Jan 2024IBM Hungary International Shared Service Center Kft. · Infrastructure Specialist

Everything related to a hybrid workplace, designed from the ground up, mostly around A/V technologies & enablement.

Jan 2021 – Mar 2023IBM Hungary International Shared Service Center Kft. · Infrastructure Specialist · Corvin7 - Corvin Innovation Campus

Moving IBM Hungary from three sites under only one roof, by planning, building and populating a new office building in Budapest, Hungary: Corvin7 - Corvin Innovation Campus.

From the barebone plans making out an actual usable office space, filled with technology to suite the changed world and views how work should be done with home-office gaining space. Planning out office spaces was already done and could not be changed but the technological equipment in the meeting rooms, collaboration spaces and visitor area was all dreamt up, fought for and revised by me and later on a couple of other IBMers that joined after the plans actually got approved, making the office actually usable for collaborative work with other locations, including home-offices.

Jan 2019 – Jan 2022IBM Hungary International Shared Service Center Kft. · General IT Specialist

Generally EVERYTHING: Management, technical solutions, general supporting of IT and end-user alike.

Apr 2017 – Jan 2019IBM Hungary International Shared Service Center Kft. · Desk-Side Support Specialist

Regular Desk-Side Support personal. Focusing on making our own, and our user's life easier with automations, preparations for computer / laptop deployment and management, office-equipment maintenance and event-support.

Standard Desk-Side Support, which – at first glance – might seem like a step back from the previous track I followed.

However.

IBM has offered – and kept its promise on – one thing that I found more valuable than anything else: The chance to actually study, even if in the four years there was no visible progression. They offered not only the materials for professional development but the time as well, which proved to be more valuable than the materials themselves even. Turns out, the best thing that you can offer someone that wants progression is: Time.

December 2016 – April 2017Humansoft Kft. - DeskSide Support / Field Engineer

After working as a Desktop Support & System Administrator with many additional side-task requiring a deeper knowledge of networks and servers, I was trying to broaden my knowledge base regarding computer systems with this next step, alongside with getting the required and much needed Microsoft certificates to advance in my career. The perfect job to get to know the systems and architecture that bigger companies use. If you do not want to job-jump every now-and-then to meet more and more ways to build up a network like I started to some time ago, this is the perfect way to make a shortcut: In this job I was able to peek into many company's inner workings seeing their up- and downsides, thus building and broadening my own sight and knowledge-base in the subject. Even tho the position itself did not work out for me for several reasons, I spent a valuable time with Humansoft supporting many companies. I could get my first peek into how IT support could, should and should not work.

January 2016 – December 2016Ekol Logistics Kft. - Developer

As the very first IT orientated professional of a logistic company directly present in twelve countries, my duties were in highlights:

  • 1st level IT support for end-users in e-mail, on the phone or by person
  • Solving workstation related issues, forwarding network or system related problems
  • Preparing and maintaining workstations for end-users
  • Managing the maintenance of the server-room, monitoring
  • Managing virtual servers and their access privileges
  • Installing and managing Customs / Finance / ERP and many other applications and their updates, user privileges
  • Planning, timing and managing backup operations
  • High availability for end-users regarding arising issues with the ever evolving, under development systems, discovering the source of the issues, relaying them to the main development and IT team if necessary
  • Supporting the Hungarian development team with providing IT related viewpoint and extra hands
  • Representing the company on IT-related events and presentations
  • Compiling and continuously updating a desktop database of the company's assets, regarding I&CT devices
  • Ever ending self-educating, network and system administrator studies

February 2016 – April 2016Fors-Itis Kft., 70-410 & 70-411 Windows Server 2012 R2 courses

September, 2015English TELC C1 complex course and successful exam

April 2015 – August 2015Brand Care Ltd. - IT Solutions | International Relations

After joining this brand new company, I gained the responsibility of:

  • Planning and building out ICT network solutions for a working office environment in the temporary office;
  • Hardware, software, office supply acquisition and management;
  • Managing all international communication with existing and new foreign partners alike, both written and oral;
  • Making acquisition cost and price calculations for both targeted and existent products;
  • Weekly, monthly and ad-hoc reports for the management helping their decisions;

May 2014 – April 2015Qperator Ltd. - IT Solutions | International Relations

  • Providing a well-working IT background for the office, including web interfaces, tendering and scoring for development;
  • January 2015 – April 2015 To the existing responsibilities I earned the challenge of:
  • Getting in contact with international partners to be able to renew and screen existing and future contracts;
  • Providing data and reports for decision making for both the management and partners;
  • Auditing new ERP systems, comparisons for decision making;
  • Actively taking part in the presentation and implementation of the chosen ERP system;
  • Server acquisition, maintenance and management

January 2014 – April 2014Klebelsberg “Institution Maintenance Center” – Pedagogue Assistant

I always wanted to work teaching others, I have, and I am good at it. I was a private teacher in the past for several children, sometimes even in schools holding afternoon sessions, study-rooms. Now I finally had the chance to work in a school and gain the harshest experiences of my life in this 'industry' in many ways.

July 2012 – February 2013FullMarket Hungary Zrt. - Content Coordinator

  • Maintenance of web content and the webshop, editing and publishing new content using CMS blocks;

July 2011 – April 2012Etotem Zrt. – Content Manager / Team Leader

2008 - 2011Teaching children: English, Math, IT and ICT

2006 - 2007Language studies abroad: Newark, United Kingdom

I spent a year abroad working to be able to study the language I was unsuccessful mastering during my university studies. Although I haven't fully suceeded this time around either, the basics I learned in this period helped me greatly during my later studies and jobs.

2001 - 2005Eötvös Lóránd University

  • Program Engineering Mathematics,
  • Program Engineering Information technology. Unfinished university studies. The basic of my present professional knowledge.

2000 - 2004Universitas student cooperative

  • KJK-Kerszöv warehouse and mailroom, other student jobs;
  • Manpower
  • Siemens Zrt: system reconfiguration and ICT management, maintanance trainee.

1997 - 2001Bláthy Ottó Titusz Technical secondary school

  • IT high school diploma,
  • Bláthy Award of the school, third place,
  • Intermediate computer software operator OKJ and ECDL,
  • AutoCad R5 entry level.